Hire Terms and Conditions

The following terms serve as the contract of services between Edge Event Styling and you, the client, once your date is secured.

By booking full, partial DIY decor styling with Edge Event Styling you are agreeing to the following terms and conditions at the point your date is confirmed with us - your date is only confirmed once we have received your 25% or £100 non-refundable deposit (whichever is greater).

'Full Styling' and 'Partial Styling' refers to Edge Event Styling providing all hired items, setting these up for you at a single location, and collecting all hired items the following day. 'DIY' item hire refers to Edge Event Styling delivering specific items that you, the client, have chosen, to a single location and collecting the same items the following day.

All hired items are available to you for up to 24 hours in total, including setup and take-down. Longer durations can be arranged in advance - an additional cost will be applicable.

Not all items are suitable for DIY hire - this will be advised to you during the consultation process.

Edge Event Styling require a minimum of three hours to setup at your venue for a large event where full styling is being provided (e.g. for a wedding/where numerous props are being hired), although we recommend providing more than this where possible. For example, if you are getting married at 1pm, the preference would be to arrive and unload at 8am, and setup from 9am so that everything is ready for when your guests start to arrive.

For smaller events where one or two items are being hired we recommend allocating at least 1 hour for setup.

In most circumstances, Edge Event Styling will collect your hired items on the day following your event. If collection is required by your venue on the same day as your event (e.g. midnight/1am once your party has finished), this can be arranged and an additional cost will be applicable (depending on location of the event, number/szie of items being hired and the time at which the items need to be collected). Bespoke collection starts at £150.

Hired items must only be setup and taken down by Edge Event Styling, unless pre-agreed with you (e.g. DIY items that you can put up yourself like signage/neon lights).

Hire items must not be situated outdoors unless pre-agreed with Edge Event Styling - this can be changed at the last minute, depending on the weather.

All backdrops must be placed on hard, even surfaces for the safety of your guests and to ensure the props to not get damaged.

You, or any person at your venue, must not attempt to move or dismantle any large items that have been setup by Edge Event Styling, doing so could result in injury. If you require items to be moved during your event, Edge Event Styling can offer this service and an additional cost will be applicable (for example, if you want to have backdrops during the ceremony and then have them relocated to the reception area this can be arranged). The price for partial turnover at a venue is £150 which will be added to your final balance.

Full turnover of a venue can be provided and will be charged as an additional service. The cost for full turnover is £450. Full turnover includes changing a ceremony room into a wedding breakfast room or changing a wedding breakfast room into a wedding reception, often with minimal time to do so. Edge Event Styling will provide 3 members of staff for this services. Full turnover does not include a change in venue. If full turnover is required as a last minute decision, due to weather for example, this will be charged after your event and payment will be due within 7 days of your event date.

A change in venue, where styling is required at both venues can be provided and will be charged as an additional service. The cost for a change in venue is £150 (plus mileage between the two venues). An example of a change in venue would be a couple getting married in a church and then going to an alternative venue for the wedding breakfast and reception.

All backdrop and sign items are setup with weighted sandbags behind/at the bottom of them to provide stability - these must not be moved during your event under any circumstance. During the hire period, you are responsible for ensuring these remain in place and that guests do not lean on, hang from or sit on any of our hired items - not only is this to ensure the safety of you and your guests, it is also to prevent any damage to the items.

Where Edge Event Styling are providing Full or Partial Styling (excluding DIY hire), costs listed on this website or in your invoice include delivery, setup and collection upto a 25 mile radius from the TF1 postcode. Any mileage beyond this will be charged at 45p per mile, both ways, on delivery and collection - these costs will be added to your quote/invoice.

Where Edge Event Styling are providing you with DIY items to style your venue yourself, a fixed delivery/collection fee is applicable of £60 for locations within 25 miles of the TF1 postcode. For any locations further than this, all mileage will be charged at £1 per mile. Additional mileage is charged each way (so delivery to your venue (and back), collection from your venue (and back to our Head Quarters).

Edge Event Styling are fully insured with £5m public liability insurance.

Payments, Refunds & Cancellations

Edge Event Styling operate a minimum spend for full styling services of £1,450.00. For partial styling services, the minimum spend is £750.00. There is no minimum spend for DIY hire, but delivery/collection charges do apply and are mandatory (see above section).

A non-refundable 25% deposit of the full balance (or £100, whichever is greater) is due at the point of booking to secure your event date. A further 25% of the total balance is due 16 weeks before your event. The remaining full balance is due 12 weeks before your event date.

If you book an event that is taking place within 12 weeks of the booking date, 100% of the full fee will be due at the point of booking which will include a 25% non-refundable deposit.

To make a payment: payments are accepted via our website or by bank transfer and details will be provided when making a booking. We accept all major payment methods, including Apple Pay. Our preferred payment method is bank transfer to reduce third-party fees.

If you need to cancel or rearrange your date prior to 12 weeks before your event date, your 25% deposit will not be refunded but may be transferred to another date, availability permitting.

If you need to cancel or rearrange your date within 16 weeks, but prior to 12 weeks, of your event date you will be liable for 50% of the total booking cost that you will have already paid. If you are re-arranging your event date, we will carry this 50% over to your new date but a refund will not be provided. The full balance would then become due 12 weeks before your new event date. A refund of 50% of the full balance will not be due if you cancel your event at this point.

If you need to cancel or rearrange your date within 12 weeks of your event date, you will have already paid the full balance so we will either:

a) retain the full balance if you are rearranging your date with us or

b) refund you 50% of the total balance if you are cancelling your event completely.

Please note, for completely bespoke hire packages where specific items have been sourced/purchased/personalised, 75% of the full fee will be retained if you are cancelling your event within 12 weeks of the event date - this is due to the resources that will have been utilised for your event by this point. You will be refunded 25% of the full fee.

Should payments not be received on time, your risk your date being cancelled and Edge Event Styling will notify you by email if this happens.

In the very unlikely event of Edge Event Styling needing to cancel your event due to unforeseen circumstances, you will be refunded 100% of the full fee, including your 25% deposit.

Damages

All events utilising hired glassware will attract a refundable damage deposit. The damage deposit value is determined by the number of glass items being hired and the individual value of each item. This will be outlined in your cost proposal and invoices.

Should any hired items be subject to significant damage during your event (significant damage is deemed as something that is irrepairable/unsafe and so the item needs to be replaced), you will be invoiced for the balance to replace the item(s). All damage payments are due within 7 days of the invoice being issued to ensure that Edge Event Styling are able to replenish stock accordingly for upcoming events.