Hire Terms and Conditions
By booking a hire package/items with Edge Event Styling you are agreeing to the following terms and conditions at the point your date is confirmed with us - your date is only confirmed once we have received your 25% or £100 non-refundable deposit (whichever is greater). The following terms serve as the contract of services between Edge Event Styling and you, the client, once your date is secured.
All hired items are available to you for up to 24 hours in total, including setup and take-down. Longer durations can be arranged in advance - an additional cost will be applicable.
Edge Event Styling require a minimum of three hours to setup for a large event like a wedding/where numerous props are being hired, although we recommend providing more than this where possible. For example, if you are getting married at 1pm, the preference would be to arrive and unload at 8am, and setup from 9am so that everything is ready for when your guests start to arrive. For smaller events where one or two items are being hired we recommend allocating at least 1 hour for setup.
In most circumstances, collection of your hire package/items will happen on the day following your event. If collection is required by your venue on the same day as your event (e.g. midnight/1am once your party has finished), this can be arranged and an additional cost will be applicable (depending on location of the event, number/szie of items being hired and the time at which the items need to be collected). Bespoke collection starts at £150.
Hire items must only be setup and taken down by Edge Event Styling, unless pre-agreed with you (e.g. DIY/collection of props that you can put up yourself like signage/neon lights).
Hire items must not be situated outdoors unless pre-agreed with Edge Event Styling - this can be changed at the last minute, depending on the weather.
All backdrops must be placed on hard, even surfaces for the safety of your guests and to ensure the props to not get damaged.
You, or any person at your venue, must not attempt to move or dismantle any items yourself, doing so could result in injury. If you require items to be moved during your event, Edge Event Styling can offer this service and an additional cost will be applicable (for example, if you want to have backdrops during the ceremony and then have them relocated to the reception area this can be arranged). The price for partial turnover at a venue is £150 which will be added to your final balance.
Full turnover of a venue can be provided and will be charged as an additional service. The cost for full turnover is £300. Full turnover includes changing a ceremony room into a wedding breakfast room, often with minimal time to do so. Full turnover does not include a change in venue. If full turnover is required as a last minute decision, due to weather for example, this will be charged after your event and payment will be due within 7 days of your event date.
A change in venue, where styling is required at both venues can be provided and will be charged as an additional service. The cost for a change in venue is £150 (plus mileage between the two venues). An example of a change in venue would be a couple getting married in a church and then going to an alternative venue for the wedding breakfast and reception.
All backdrop and sign items are setup with weighted sandbags behind/at the bottom of them to provide stability - these must not be moved during your event under any circumstance. During the hire period, you are responsible for ensuring these remain in place and that guests do not lean on, hang from or sit on any of our hired items - not only is this to ensure the safety of you and your guests, it is also to prevent any damage to the items.
All hire costs listed on this website or in your invoice include delivery, setup and collection upto a 25 mile radius from the TF1 postcode. Any mileage beyond this will be charged at 45p per mile, both ways, on delivery and collection - these costs will be added to your quote/invoice.
Edge Event Styling are fully insured with public liability insurance.
Payments, Refunds & Cancellations
A non-refundable deposit of 25% of the full balance is due at the point of booking to secure your event date. A further 25% of the total balance is due 12 weeks before your event. The remaining full balance is due 8 weeks before your event date.
If you book an event that is taking place within 8 weeks of the booking date, 100% of the full fee will be due at the point of booking which will include a 25% non-refundable deposit.
To make a payment: payments are accepted via our website or by bank transfer and details will be provided when making a booking. We accept all major payment methods, including Apple Pay. Our preferred payment method is bank transfer to reduce third-party fees.
If you need to cancel or rearrange your date prior to 12 weeks before your event date, your 25% deposit will not be refunded but may be transferred to another date, availability permitting.
If you need to cancel or rearrange your date within 12 weeks, but prior to 8 weeks, of your event date you will be liable for 50% of the total booking cost that you will have already paid. If you are re-arranging your event date, we will carry this 50% over to your new date but a refund will not be provided. The full balance would then become due 8 weeks before your new event date. A refund of 50% of the full balance will not be due if you cancel at this point.
If you need to cancel or rearrange your date within 8 weeks of your event date, you will have already paid the full balance so we will either:
a) retain the full balance if you are rearranging your date with us or
b) refund you 50% of the total balance if you are cancelling your event completely.
Please note, for completely bespoke hire packages (not listed on our website), 75% of the full fee will be retained if you are cancelling your event within 8 weeks of the event date - this is due to the additional resources that will have been purchased and utilised for your event by this point. You will be refunded 25% of the full fee.
Should payments not be received on time, your risk your date being cancelled and Edge Event Styling will notify you by email if this happens.
In the very unlikely event of Edge Event Styling needing to cancel your event due to unforeseen circumstances, you will be refunded 100% of the full fee, including your 25% deposit.
Should any hired items be subject to significant damage during your event (significant damage is deemed as something that is irrepairable/unsafe and so the item needs to be replaced), you will be invoiced for the balance to replace the item(s). All damage payments are due within 7 days of the invoice being issued to ensure that Edge Event Styling are able to replenish stock accordingly for upcoming events.